Privacy Policy

Who we are

Suggested text: Our website address is: https://www.zennovastays.in.

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1. Introduction

Welcome to Zennova. We are committed to protecting your privacy and ensuring the security of any personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or interact with our services.

By using our website, you consent to the collection and use of your information as outlined in this policy.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and other contact details provided during inquiries.
  • Booking-Related Information: While we do not process bookings directly, we may collect your preferences, dates of stay, and property interests to facilitate your communication with our team.
  • Usage Data: Information about your interactions with our website, such as IP address, browser type, and browsing behavior, collected via cookies and analytics tools.

3. How We Use Your Information

We use the collected information for the following purposes:

  • To communicate with you regarding property inquiries and provide customer support.
  • To improve our website’s functionality and user experience.
  • To analyze user behavior and optimize our marketing strategies.
  • To comply with legal obligations and protect against fraud or security threats.

4. Information Sharing & Disclosure

We do not sell, trade, or rent your personal information. However, we may share information with:

  • Service Providers: Third-party services that help us operate our website and manage customer interactions (e.g., WhatsApp business tools).
  • Legal Authorities: If required by law, we may disclose information to comply with legal proceedings or prevent fraudulent activities.

5. Cookies & Tracking Technologies

We use cookies and tracking technologies to enhance user experience and analyze website performance. You can disable cookies through your browser settings, but some website features may not function properly.

6. Data Security

We implement security measures to protect your data from unauthorized access or breaches. However, no online transmission is 100% secure, and we encourage users to share sensitive information cautiously.

7. Your Rights & Choices

You have the right to:

  • Access, update, or delete your personal information.
  • Opt-out of marketing communications at any time.
  • Request details on how your data is being used.

To exercise these rights, please contact us via WhatsApp or email.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and continued use of our website constitutes acceptance of the updated terms.

9. Contact Information

For any privacy-related inquiries, please contact us at support@zennovastays.in, or WhtasApp us at +91-8000688181.