Terms & Conditions

1. Introduction

Welcome to Zennova. These Terms & Conditions govern your use of our website and services. By accessing our website, you agree to comply with these terms.

2. Use of Website

  • Our website is intended for property inquiries and informational purposes only.

  • Users must be at least 18 years old or have parental consent to use our services.

  • Unauthorized use of our website, including hacking or scraping data, is strictly prohibited.

3. Booking Process

  • We do not process bookings directly on our website. All bookings are facilitated via WhatsApp.

  • Prices, availability, and policies for each property are subject to change.

  • Zennova is not responsible for errors in availability or pricing displayed on the website.

4. Payments & Fees

  • Payments are handled directly between customers and the property owners or managers.

  • Additional fees (such as cleaning charges, security deposits, or extra guest charges) may apply, and customers should confirm these details before booking.

5. Cancellation & Modifications

  • Cancellation policies vary by property. Customers should verify cancellation terms before confirming a booking.

  • Zennova is not responsible for refunds, cancellations, or disputes arising between customers and property managers.

6. Property Rules & Guest Responsibilities

  • Guests must adhere to the house rules specified for each property.

  • Any damage to property or violation of rules may result in penalties or additional charges.

  • Guests are responsible for maintaining cleanliness and following check-in/out procedures.

7. Limitation of Liability

  • Zennova acts as a facilitator for property listings but does not directly manage bookings, transactions, or property conditions.

  • We are not liable for damages, injuries, or losses occurring during a stay.

  • Users agree to use our services at their own risk.

8. Changes to Terms

Zennova reserves the right to update these Terms & Conditions at any time. Continued use of our website signifies acceptance of the revised terms.

9. Contact Information

For any inquiries, please contact us via WhatsApp or email at support@zennovastays.in.